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3. Get a plan. After you've addressed the most pressing needs—brought more of a sense of calm to the team—back away long enough to create a plan of recovery. It could be the best exit plan you can develop, but either way you need a plan. In crisis mode, this sometimes seems like a waste of time. The thought is that if the ship is sinking, you just need to bail water. In my experience, however, getting a plan in place makes the difference in the quality of your leadership through the crisis.
4. Navigate carefully. Once a plan is in place, you need to become an implementer of the plan. You're the coach, cheerleader, captain of the ship at this point. You keep the team on task toward the end goal.
5. Help the team recover. After the dust settles from the crisis, the leader's job isn't complete until you help the team recover. That involves learning from what happened, making readjustments as needed, and helping the team begin again. In the best scenarios, this thought process begins to happen even during the crisis mode, giving the team some hope of better days to come.
We all hope to avoid those days of crisis on the team, but it helps to have a paradigm of how we should respond if or when they ever come.
Any thoughts you would add from your experience?
Ron Edmondson is a church planter and pastor with a heart for strategy, leadership and marketing, especially geared toward developing churches and growing and improving the kingdom of God.
For the original article, visit ronedmondson.com.
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